In order to provide you with the best physical therapy services possible, we want to know how well we are doing. Please take a few minutes to provide us with valuable feedback by answering a few questions. Thanks!

General Information

Ease of Contacting Clinic (phone, email, etc.)
Convenience of Appointment Times
Convenience/Condition of Parking
Length of Wait Time to See Therapist
Appearance of Office

Office Personnel

Courtesy of Office Staff and Enthusiasm to Assist at All Your visists
Ability to help you with questions regarding your medical insurance
Ease of making payment / copayment on your account

Physical Therapy Staff

Courtesy of your Physical Therapist
Genuine interest of your Physical Therapist in helping you resolve your complaint
Explanations of excercises and equipment
Efficiency of an average treatment session
Confidence in your Physical Therapist's knowledge-base and skills

Overall Satisfaction

How would you rate your overall experience?
Who was your Physical Therapist?
What is your name?
Would you recommend Buffalo Back & Neck Physical Therapy to a friend?

Any Additional Comments - Please note that these comments may be used as a testimonial on our website.

Thank you for your time. Please feel to contact us with any problems or questions in the future. We will be happy to assist you.

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